Stakeholder's Problems
Customer
- P01 - The customer expects to be able to purchase coffee beans at any time without the need for prior processes, such as installing a mobile application.
- P02 - The customer wants the flexibility to decide on the quantity of coffee beans to purchase at the point of sale, rather than having to specify an exact amount in advance.
- P03 - The customer expects convenient payment options for their coffee bean purchases, preferably without relying on physical cash.
- P05 - The customer wants to be able to see the available quantity of each type of coffee bean before making a purchase.
- P06 - The customer expects to know all the varieties of coffee available in the market
- P07 - The customer
Owner
- P07 - The owner needs to implement measures to prevent theft of coffee beans from their inventory.
- P08 - The owner aims to minimize waste by ensuring all coffee beans are sold before they lose freshness or quality.
- P09 - The owner wants to attract as many customers as possible to purchase their coffee beans.
- P10 - The owner prefers not to hire additional staff specifically for selling coffee beans in bulk, nor to assign this task to existing employees who could be performing other duties.